Support

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We stand behind our quality and we will do what it takes to ensure you are happy with our products and service. We treat all customers with great respect and your trust in our products and us is considered an honor.

 

WARRANTY CLAIM FORM

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Technical Documents

 

DC INVERTER SEER 15 SINGLE ZONE

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MS11D-09HRDN1-BN10W   CLICK (1989 downloads)   CLICK (2048 downloads)   CLICK (2296 downloads)   Click (4319 downloads)   Click (2400 downloads)   CLICK (2139 downloads)
MS11D-12HRDN1-BN10W   CLICK (3212 downloads)   CLICK (2048 downloads)   CLICK (2296 downloads)   Click (4319 downloads)   Click (1297 downloads)   CLICK (2139 downloads)
MS11D-18HRDN1-MN10W   CLICK (2114 downloads)   CLICK (2048 downloads)   CLICK (2296 downloads)   Click (4319 downloads)   Click (2370 downloads)    CLICK (2139 downloads)
MS11D-22HRDN1-MN10W   CLICK (2232 downloads)   CLICK (2048 downloads)   CLICK (2296 downloads)   Click (4319 downloads)   Click (1807 downloads)   CLICK (2139 downloads)
MSC-30HRDN1-MP0W    CLICK (1208 downloads)   CLICK (1374 downloads)   Click (1104 downloads)   Click (2129 downloads)   CLICK (1160 downloads)
MSC-36HRDN1-MN5W   CLICK (1677 downloads)   CLICK (1208 downloads)   CLICK (1374 downloads)   Click (1104 downloads)   Click (1779 downloads)   CLICK (1160 downloads)

 

DC INVERTER MULTI-ZONE – HIGH WALL MOUNTED

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MSV1I-09HRDN1-M   Click (3695 downloads)   Click (2048 downloads)   Click (2392 downloads)   Click (4075 downloads)   Click (3441 downloads)   Click (1537 downloads)
MSV1I-12HRDN1-M   Click (3695 downloads)   Click (2048 downloads)   Click (2392 downloads)   Click (4075 downloads)   Click (3441 downloads)   Click (1537 downloads)
MSV1I-18HRDN1-M   CLICK (1213 downloads)   Click (2048 downloads)   Click (2392 downloads)   Click (4075 downloads)   Click (1109 downloads)   Click (1537 downloads)
M20C-18HRDN1-M   Click (3695 downloads)   Click (2048 downloads)   Click (2392 downloads)   Click (4075 downloads)   Click (3441 downloads)   Click (1537 downloads)
M30C-27HRDN1-M   Click (3695 downloads)   Click (2048 downloads)   Click (2392 downloads)   Click (4075 downloads)   Click (3441 downloads)   Click (1537 downloads)
M30D-27HRDN1-M   Click (1616 downloads)
M40C-36HRDN1-M   Click (3695 downloads)   Click (2048 downloads)   Click (2392 downloads)   Click (4075 downloads)   Click (3441 downloads)   Click (1537 downloads)
M40C-36HRFN1-M   Click (1873 downloads)

 

FREE MATCH MULTI-ZONE INDOOR SYSTEMS

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
Duct
MTBU-12HRDN1-M   Click (1059 downloads)   Click (1111 downloads)   Click (1195 downloads)   Click (1397 downloads)   Click (983 downloads)   Click (915 downloads)
MTBU-18HRDN1-M   Click (1584 downloads)   Click (1111 downloads)   Click (1195 downloads)   Click (1397 downloads)   Click (1121 downloads)   Click (915 downloads)
MTB-24HRFN1-M   Click (1203 downloads)   Click (1111 downloads)   Click (1195 downloads)   Click (1397 downloads)   Click (1165 downloads)   Click (915 downloads)
MTBI-12HWDN1-M   Click (1111 downloads)   Click (1195 downloads)   Click (859 downloads)   Click (915 downloads)
MTBI-18HWDN1-M   Click (1111 downloads)   Click (1195 downloads)   Click (795 downloads)   Click (915 downloads)
Ceiling Cassette
MCA2U-12HRFN1-M   Click (1158 downloads)   Click (1179 downloads)   Click (1352 downloads)   Click (1397 downloads)
MCA2U-18HRFN1-M   Click (1702 downloads)   Click (1179 downloads)   Click (1352 downloads)   Click (1397 downloads)   Click (1175 downloads)
MCD-24HRFN1-M   Click (1150 downloads)   Click (1179 downloads)   Click (1352 downloads)   Click (1397 downloads)
MCA2I-12HRDN1-M   Click (1179 downloads)   Click (1352 downloads)   Click (877 downloads)
MCA2I-18HRDN1-M   Click (1179 downloads)   Click (1352 downloads)   Click (864 downloads)
Console
MFAU-12HRFN1-M   Click (1431 downloads)   Click (889 downloads)   Click (929 downloads)   Click (1397 downloads)

 

LIGHT COMMERCIAL SINGLE ZONE OUTDOOR UNITS

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MOC-12HFN1-MS0W   Click (1181 downloads)   Click (1397 downloads)   Click (1214 downloads)
MOF-18HFN1-MS0W   Click (1732 downloads)   Click (1397 downloads)   Click (1318 downloads)
MOU-24HFN1-M   Click (1121 downloads)   Click (1397 downloads)   Click (1850 downloads)

 

PACKEGED TERMINAL AIR CONDITIONERS & HEAT PUMP

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MWP-07AEN1-MK9   Click (982 downloads)   Click (980 downloads)
MWP-09AEN1-MK3   Click (982 downloads)   Click (1169 downloads)
MWP-12AEN1-MJ5   Click (982 downloads)   Click (1093 downloads)
MWP-15AEN1-MI6   Click (982 downloads)   Click (928 downloads)

 

SIDE DISCHARGE CONDENSING UNIT

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MOF-18CN1-MM0W   Click (1483 downloads)
MOG-24CN1-MM0W   Click (1483 downloads)
MOJ-30CN1-MM0W   Click (1483 downloads)
MOU-36CN1-MM0W   Click (1483 downloads)

 

DC INVERTER SEER 20 SINGLE ZONE HEAT PUMP

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MSV1-09HRFN1-MT0W   Click (1952 downloads)   Click (1337 downloads)   Click (1372 downloads)   Click (1441 downloads)   Click (1565 downloads)
MSV1-12HRFN1-MT0W   Click (2259 downloads)   Click (1382 downloads)   Click (1321 downloads)   Click (1412 downloads)   Click (1603 downloads)
MSV1-18HRDN1-MQ0W   Click (1671 downloads)   Click (1207 downloads)   Click (1382 downloads)   Click (1422 downloads)   Click (2376 downloads)
MSV1-24HRDN1-MQ0W   Click (1955 downloads)   Click (1322 downloads)   Click (1295 downloads)   Click (1430 downloads)   Click (2229 downloads)

 

ECO-AIR SEER13 MINI-SPLIT HEAT PUMP

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
TKH09VM-E   Click (902 downloads)
TKH12VM-E   Click (1323 downloads)
TKH18VM-E   Click (1272 downloads)
TKH24VM-E   Click (1011 downloads)

 

TILI-SEER13 R410A MINI-SPLIT DUCTLESS

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
TK09VM   Click (779 downloads)
TKH09VM   Click (689 downloads)
TK12VM   Click (715 downloads)
TKH12VM   Click (771 downloads)
TK18WM   Click (746 downloads)
TKH18WM   Click (958 downloads)
TK24WM   Click (681 downloads)
TKH24WM   Click (993 downloads)

 

Product Submital User Manual Installation Manual Service Manual Parts List Remote Ctrl Manual
Heat Pump Water Heater   Click (2188 downloads)   Click (1856 downloads)   Click (1362 downloads)