Support

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We stand behind our quality and we will do what it takes to ensure you are happy with our products and service. We treat all customers with great respect and your trust in our products and us is considered an honor.

 

WARRANTY CLAIM FORM

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Technical Documents

 

DC INVERTER SEER 15 SINGLE ZONE

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MS11D-09HRDN1-BN10W   CLICK (2013 downloads)   CLICK (2098 downloads)   CLICK (2344 downloads)   Click (4385 downloads)   Click (2419 downloads)   CLICK (2168 downloads)
MS11D-12HRDN1-BN10W   CLICK (3234 downloads)   CLICK (2098 downloads)   CLICK (2344 downloads)   Click (4385 downloads)   Click (1319 downloads)   CLICK (2168 downloads)
MS11D-18HRDN1-MN10W   CLICK (2139 downloads)   CLICK (2098 downloads)   CLICK (2344 downloads)   Click (4385 downloads)   Click (2406 downloads)    CLICK (2168 downloads)
MS11D-22HRDN1-MN10W   CLICK (2253 downloads)   CLICK (2098 downloads)   CLICK (2344 downloads)   Click (4385 downloads)   Click (1828 downloads)   CLICK (2168 downloads)
MSC-30HRDN1-MP0W    CLICK (1223 downloads)   CLICK (1391 downloads)   Click (1122 downloads)   Click (2147 downloads)   CLICK (1172 downloads)
MSC-36HRDN1-MN5W   CLICK (1696 downloads)   CLICK (1223 downloads)   CLICK (1391 downloads)   Click (1122 downloads)   Click (1794 downloads)   CLICK (1172 downloads)

 

DC INVERTER MULTI-ZONE – HIGH WALL MOUNTED

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MSV1I-09HRDN1-M   Click (3731 downloads)   Click (2088 downloads)   Click (2429 downloads)   Click (4157 downloads)   Click (3495 downloads)   Click (1562 downloads)
MSV1I-12HRDN1-M   Click (3731 downloads)   Click (2088 downloads)   Click (2429 downloads)   Click (4157 downloads)   Click (3495 downloads)   Click (1562 downloads)
MSV1I-18HRDN1-M   CLICK (1229 downloads)   Click (2088 downloads)   Click (2429 downloads)   Click (4157 downloads)   Click (1124 downloads)   Click (1562 downloads)
M20C-18HRDN1-M   Click (3731 downloads)   Click (2088 downloads)   Click (2429 downloads)   Click (4157 downloads)   Click (3495 downloads)   Click (1562 downloads)
M30C-27HRDN1-M   Click (3731 downloads)   Click (2088 downloads)   Click (2429 downloads)   Click (4157 downloads)   Click (3495 downloads)   Click (1562 downloads)
M30D-27HRDN1-M   Click (1641 downloads)
M40C-36HRDN1-M   Click (3731 downloads)   Click (2088 downloads)   Click (2429 downloads)   Click (4157 downloads)   Click (3495 downloads)   Click (1562 downloads)
M40C-36HRFN1-M   Click (1892 downloads)

 

FREE MATCH MULTI-ZONE INDOOR SYSTEMS

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
Duct
MTBU-12HRDN1-M   Click (1074 downloads)   Click (1128 downloads)   Click (1220 downloads)   Click (1438 downloads)   Click (1006 downloads)   Click (929 downloads)
MTBU-18HRDN1-M   Click (1607 downloads)   Click (1128 downloads)   Click (1220 downloads)   Click (1438 downloads)   Click (1139 downloads)   Click (929 downloads)
MTB-24HRFN1-M   Click (1224 downloads)   Click (1128 downloads)   Click (1220 downloads)   Click (1438 downloads)   Click (1181 downloads)   Click (929 downloads)
MTBI-12HWDN1-M   Click (1128 downloads)   Click (1220 downloads)   Click (873 downloads)   Click (929 downloads)
MTBI-18HWDN1-M   Click (1128 downloads)   Click (1220 downloads)   Click (810 downloads)   Click (929 downloads)
Ceiling Cassette
MCA2U-12HRFN1-M   Click (1176 downloads)   Click (1197 downloads)   Click (1373 downloads)   Click (1438 downloads)
MCA2U-18HRFN1-M   Click (1718 downloads)   Click (1197 downloads)   Click (1373 downloads)   Click (1438 downloads)   Click (1195 downloads)
MCD-24HRFN1-M   Click (1168 downloads)   Click (1197 downloads)   Click (1373 downloads)   Click (1438 downloads)
MCA2I-12HRDN1-M   Click (1197 downloads)   Click (1373 downloads)   Click (893 downloads)
MCA2I-18HRDN1-M   Click (1197 downloads)   Click (1373 downloads)   Click (882 downloads)
Console
MFAU-12HRFN1-M   Click (1446 downloads)   Click (905 downloads)   Click (943 downloads)   Click (1438 downloads)

 

LIGHT COMMERCIAL SINGLE ZONE OUTDOOR UNITS

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MOC-12HFN1-MS0W   Click (1197 downloads)   Click (1438 downloads)   Click (1231 downloads)
MOF-18HFN1-MS0W   Click (1747 downloads)   Click (1438 downloads)   Click (1335 downloads)
MOU-24HFN1-M   Click (1139 downloads)   Click (1438 downloads)   Click (1865 downloads)

 

PACKEGED TERMINAL AIR CONDITIONERS & HEAT PUMP

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MWP-07AEN1-MK9   Click (1000 downloads)   Click (997 downloads)
MWP-09AEN1-MK3   Click (1000 downloads)   Click (1186 downloads)
MWP-12AEN1-MJ5   Click (1000 downloads)   Click (1108 downloads)
MWP-15AEN1-MI6   Click (1000 downloads)   Click (942 downloads)

 

SIDE DISCHARGE CONDENSING UNIT

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MOF-18CN1-MM0W   Click (1515 downloads)
MOG-24CN1-MM0W   Click (1515 downloads)
MOJ-30CN1-MM0W   Click (1515 downloads)
MOU-36CN1-MM0W   Click (1515 downloads)

 

DC INVERTER SEER 20 SINGLE ZONE HEAT PUMP

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MSV1-09HRFN1-MT0W   Click (1975 downloads)   Click (1359 downloads)   Click (1393 downloads)   Click (1463 downloads)   Click (1586 downloads)
MSV1-12HRFN1-MT0W   Click (2282 downloads)   Click (1397 downloads)   Click (1336 downloads)   Click (1428 downloads)   Click (1622 downloads)
MSV1-18HRDN1-MQ0W   Click (1698 downloads)   Click (1227 downloads)   Click (1397 downloads)   Click (1446 downloads)   Click (2399 downloads)
MSV1-24HRDN1-MQ0W   Click (1978 downloads)   Click (1340 downloads)   Click (1312 downloads)   Click (1447 downloads)   Click (2249 downloads)

 

ECO-AIR SEER13 MINI-SPLIT HEAT PUMP

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
TKH09VM-E   Click (923 downloads)
TKH12VM-E   Click (1347 downloads)
TKH18VM-E   Click (1293 downloads)
TKH24VM-E   Click (1029 downloads)

 

TILI-SEER13 R410A MINI-SPLIT DUCTLESS

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
TK09VM   Click (793 downloads)
TKH09VM   Click (705 downloads)
TK12VM   Click (733 downloads)
TKH12VM   Click (789 downloads)
TK18WM   Click (765 downloads)
TKH18WM   Click (975 downloads)
TK24WM   Click (697 downloads)
TKH24WM   Click (1007 downloads)

 

Product Submital User Manual Installation Manual Service Manual Parts List Remote Ctrl Manual
Heat Pump Water Heater   Click (2208 downloads)   Click (1871 downloads)   Click (1377 downloads)