Support

We want you to be thrilled to do business with us!

We stand behind our quality and we will do what it takes to ensure you are happy with our products and service. We treat all customers with great respect and your trust in our products and us is considered an honor.

 

WARRANTY CLAIM FORM

→Please click here to download the Warranty Claim Form.

 

Technical Documents

 

DC INVERTER SEER 15 SINGLE ZONE

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MS11D-09HRDN1-BN10W   CLICK (2257 downloads)   CLICK (2514 downloads)   CLICK (2689 downloads)   Click (4868 downloads)   Click (2582 downloads)   CLICK (2424 downloads)
MS11D-12HRDN1-BN10W   CLICK (3523 downloads)   CLICK (2514 downloads)   CLICK (2689 downloads)   Click (4868 downloads)   Click (1500 downloads)   CLICK (2424 downloads)
MS11D-18HRDN1-MN10W   CLICK (2362 downloads)   CLICK (2514 downloads)   CLICK (2689 downloads)   Click (4868 downloads)   Click (2607 downloads)    CLICK (2424 downloads)
MS11D-22HRDN1-MN10W   CLICK (2477 downloads)   CLICK (2514 downloads)   CLICK (2689 downloads)   Click (4868 downloads)   Click (1996 downloads)   CLICK (2424 downloads)
MSC-30HRDN1-MP0W    CLICK (1428 downloads)   CLICK (1589 downloads)   Click (1327 downloads)   Click (2287 downloads)   CLICK (1330 downloads)
MSC-36HRDN1-MN5W   CLICK (1906 downloads)   CLICK (1428 downloads)   CLICK (1589 downloads)   Click (1327 downloads)   Click (1952 downloads)   CLICK (1330 downloads)

 

DC INVERTER MULTI-ZONE – HIGH WALL MOUNTED

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MSV1I-09HRDN1-M   Click (4039 downloads)   Click (2392 downloads)   Click (2774 downloads)   Click (7224 downloads)   Click (3804 downloads)   Click (1776 downloads)
MSV1I-12HRDN1-M   Click (4039 downloads)   Click (2392 downloads)   Click (2774 downloads)   Click (7224 downloads)   Click (3804 downloads)   Click (1776 downloads)
MSV1I-18HRDN1-M   CLICK (1400 downloads)   Click (2392 downloads)   Click (2774 downloads)   Click (7224 downloads)   Click (1265 downloads)   Click (1776 downloads)
M20C-18HRDN1-M   Click (4039 downloads)   Click (2392 downloads)   Click (2774 downloads)   Click (7224 downloads)   Click (3804 downloads)   Click (1776 downloads)
M30C-27HRDN1-M   Click (4039 downloads)   Click (2392 downloads)   Click (2774 downloads)   Click (7224 downloads)   Click (3804 downloads)   Click (1776 downloads)
M30D-27HRDN1-M   Click (1914 downloads)
M40C-36HRDN1-M   Click (4039 downloads)   Click (2392 downloads)   Click (2774 downloads)   Click (7224 downloads)   Click (3804 downloads)   Click (1776 downloads)
M40C-36HRFN1-M   Click (2054 downloads)

 

FREE MATCH MULTI-ZONE INDOOR SYSTEMS

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
Duct
MTBU-12HRDN1-M   Click (1252 downloads)   Click (1329 downloads)   Click (1464 downloads)   Click (1758 downloads)   Click (1130 downloads)   Click (1108 downloads)
MTBU-18HRDN1-M   Click (1773 downloads)   Click (1329 downloads)   Click (1464 downloads)   Click (1758 downloads)   Click (1268 downloads)   Click (1108 downloads)
MTB-24HRFN1-M   Click (1406 downloads)   Click (1329 downloads)   Click (1464 downloads)   Click (1758 downloads)   Click (1324 downloads)   Click (1108 downloads)
MTBI-12HWDN1-M   Click (1329 downloads)   Click (1464 downloads)   Click (1005 downloads)   Click (1108 downloads)
MTBI-18HWDN1-M   Click (1329 downloads)   Click (1464 downloads)   Click (935 downloads)   Click (1108 downloads)
Ceiling Cassette
MCA2U-12HRFN1-M   Click (1364 downloads)   Click (1376 downloads)   Click (1557 downloads)   Click (1758 downloads)
MCA2U-18HRFN1-M   Click (1909 downloads)   Click (1376 downloads)   Click (1557 downloads)   Click (1758 downloads)   Click (1332 downloads)
MCD-24HRFN1-M   Click (1335 downloads)   Click (1376 downloads)   Click (1557 downloads)   Click (1758 downloads)
MCA2I-12HRDN1-M   Click (1376 downloads)   Click (1557 downloads)   Click (1019 downloads)
MCA2I-18HRDN1-M   Click (1376 downloads)   Click (1557 downloads)   Click (1018 downloads)
Console
MFAU-12HRFN1-M   Click (1609 downloads)   Click (1082 downloads)   Click (1117 downloads)   Click (1758 downloads)

 

LIGHT COMMERCIAL SINGLE ZONE OUTDOOR UNITS

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MOC-12HFN1-MS0W   Click (1367 downloads)   Click (1758 downloads)   Click (1351 downloads)
MOF-18HFN1-MS0W   Click (1924 downloads)   Click (1758 downloads)   Click (1466 downloads)
MOU-24HFN1-M   Click (1309 downloads)   Click (1758 downloads)   Click (1999 downloads)

 

PACKEGED TERMINAL AIR CONDITIONERS & HEAT PUMP

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MWP-07AEN1-MK9   Click (1186 downloads)   Click (1131 downloads)
MWP-09AEN1-MK3   Click (1186 downloads)   Click (1314 downloads)
MWP-12AEN1-MJ5   Click (1186 downloads)   Click (1230 downloads)
MWP-15AEN1-MI6   Click (1186 downloads)   Click (1073 downloads)

 

SIDE DISCHARGE CONDENSING UNIT

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MOF-18CN1-MM0W   Click (1758 downloads)
MOG-24CN1-MM0W   Click (1758 downloads)
MOJ-30CN1-MM0W   Click (1758 downloads)
MOU-36CN1-MM0W   Click (1758 downloads)

 

DC INVERTER SEER 20 SINGLE ZONE HEAT PUMP

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MSV1-09HRFN1-MT0W   Click (2155 downloads)   Click (1525 downloads)   Click (1551 downloads)   Click (1640 downloads)   Click (1735 downloads)
MSV1-12HRFN1-MT0W   Click (2459 downloads)   Click (1560 downloads)   Click (1478 downloads)   Click (1595 downloads)   Click (1768 downloads)
MSV1-18HRDN1-MQ0W   Click (1896 downloads)   Click (1393 downloads)   Click (1558 downloads)   Click (1624 downloads)   Click (2543 downloads)
MSV1-24HRDN1-MQ0W   Click (2190 downloads)   Click (1488 downloads)   Click (1470 downloads)   Click (1638 downloads)   Click (2384 downloads)

 

ECO-AIR SEER13 MINI-SPLIT HEAT PUMP

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
TKH09VM-E   Click (1059 downloads)
TKH12VM-E   Click (1529 downloads)
TKH18VM-E   Click (1457 downloads)
TKH24VM-E   Click (1182 downloads)

 

TILI-SEER13 R410A MINI-SPLIT DUCTLESS

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
TK09VM   Click (921 downloads)
TKH09VM   Click (845 downloads)
TK12VM   Click (889 downloads)
TKH12VM   Click (948 downloads)
TK18WM   Click (896 downloads)
TKH18WM   Click (1144 downloads)
TK24WM   Click (827 downloads)
TKH24WM   Click (1137 downloads)

 

Product Submital User Manual Installation Manual Service Manual Parts List Remote Ctrl Manual
Heat Pump Water Heater   Click (2389 downloads)   Click (2048 downloads)   Click (1528 downloads)