Support

We want you to be thrilled to do business with us!

We stand behind our quality and we will do what it takes to ensure you are happy with our products and service. We treat all customers with great respect and your trust in our products and us is considered an honor.

 

WARRANTY CLAIM FORM

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Technical Documents

 

DC INVERTER SEER 15 SINGLE ZONE

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MS11D-09HRDN1-BN10W   CLICK (2130 downloads)   CLICK (2316 downloads)   CLICK (2542 downloads)   Click (4620 downloads)   Click (2496 downloads)   CLICK (2299 downloads)
MS11D-12HRDN1-BN10W   CLICK (3369 downloads)   CLICK (2316 downloads)   CLICK (2542 downloads)   Click (4620 downloads)   Click (1407 downloads)   CLICK (2299 downloads)
MS11D-18HRDN1-MN10W   CLICK (2269 downloads)   CLICK (2316 downloads)   CLICK (2542 downloads)   Click (4620 downloads)   Click (2509 downloads)    CLICK (2299 downloads)
MS11D-22HRDN1-MN10W   CLICK (2356 downloads)   CLICK (2316 downloads)   CLICK (2542 downloads)   Click (4620 downloads)   Click (1908 downloads)   CLICK (2299 downloads)
MSC-30HRDN1-MP0W    CLICK (1315 downloads)   CLICK (1495 downloads)   Click (1218 downloads)   Click (2218 downloads)   CLICK (1258 downloads)
MSC-36HRDN1-MN5W   CLICK (1790 downloads)   CLICK (1315 downloads)   CLICK (1495 downloads)   Click (1218 downloads)   Click (1872 downloads)   CLICK (1258 downloads)

 

DC INVERTER MULTI-ZONE – HIGH WALL MOUNTED

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MSV1I-09HRDN1-M   Click (3906 downloads)   Click (2260 downloads)   Click (2613 downloads)   Click (6039 downloads)   Click (3654 downloads)   Click (1674 downloads)
MSV1I-12HRDN1-M   Click (3906 downloads)   Click (2260 downloads)   Click (2613 downloads)   Click (6039 downloads)   Click (3654 downloads)   Click (1674 downloads)
MSV1I-18HRDN1-M   CLICK (1323 downloads)   Click (2260 downloads)   Click (2613 downloads)   Click (6039 downloads)   Click (1197 downloads)   Click (1674 downloads)
M20C-18HRDN1-M   Click (3906 downloads)   Click (2260 downloads)   Click (2613 downloads)   Click (6039 downloads)   Click (3654 downloads)   Click (1674 downloads)
M30C-27HRDN1-M   Click (3906 downloads)   Click (2260 downloads)   Click (2613 downloads)   Click (6039 downloads)   Click (3654 downloads)   Click (1674 downloads)
M30D-27HRDN1-M   Click (1763 downloads)
M40C-36HRDN1-M   Click (3906 downloads)   Click (2260 downloads)   Click (2613 downloads)   Click (6039 downloads)   Click (3654 downloads)   Click (1674 downloads)
M40C-36HRFN1-M   Click (1980 downloads)

 

FREE MATCH MULTI-ZONE INDOOR SYSTEMS

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
Duct
MTBU-12HRDN1-M   Click (1165 downloads)   Click (1220 downloads)   Click (1335 downloads)   Click (1590 downloads)   Click (1072 downloads)   Click (1011 downloads)
MTBU-18HRDN1-M   Click (1688 downloads)   Click (1220 downloads)   Click (1335 downloads)   Click (1590 downloads)   Click (1211 downloads)   Click (1011 downloads)
MTB-24HRFN1-M   Click (1312 downloads)   Click (1220 downloads)   Click (1335 downloads)   Click (1590 downloads)   Click (1255 downloads)   Click (1011 downloads)
MTBI-12HWDN1-M   Click (1220 downloads)   Click (1335 downloads)   Click (941 downloads)   Click (1011 downloads)
MTBI-18HWDN1-M   Click (1220 downloads)   Click (1335 downloads)   Click (876 downloads)   Click (1011 downloads)
Ceiling Cassette
MCA2U-12HRFN1-M   Click (1259 downloads)   Click (1283 downloads)   Click (1462 downloads)   Click (1590 downloads)
MCA2U-18HRFN1-M   Click (1798 downloads)   Click (1283 downloads)   Click (1462 downloads)   Click (1590 downloads)   Click (1273 downloads)
MCD-24HRFN1-M   Click (1243 downloads)   Click (1283 downloads)   Click (1462 downloads)   Click (1590 downloads)
MCA2I-12HRDN1-M   Click (1283 downloads)   Click (1462 downloads)   Click (960 downloads)
MCA2I-18HRDN1-M   Click (1283 downloads)   Click (1462 downloads)   Click (948 downloads)
Console
MFAU-12HRFN1-M   Click (1526 downloads)   Click (985 downloads)   Click (1019 downloads)   Click (1590 downloads)

 

LIGHT COMMERCIAL SINGLE ZONE OUTDOOR UNITS

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MOC-12HFN1-MS0W   Click (1271 downloads)   Click (1590 downloads)   Click (1292 downloads)
MOF-18HFN1-MS0W   Click (1832 downloads)   Click (1590 downloads)   Click (1402 downloads)
MOU-24HFN1-M   Click (1224 downloads)   Click (1590 downloads)   Click (1936 downloads)

 

PACKEGED TERMINAL AIR CONDITIONERS & HEAT PUMP

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MWP-07AEN1-MK9   Click (1089 downloads)   Click (1061 downloads)
MWP-09AEN1-MK3   Click (1089 downloads)   Click (1254 downloads)
MWP-12AEN1-MJ5   Click (1089 downloads)   Click (1177 downloads)
MWP-15AEN1-MI6   Click (1089 downloads)   Click (1008 downloads)

 

SIDE DISCHARGE CONDENSING UNIT

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MOF-18CN1-MM0W   Click (1627 downloads)
MOG-24CN1-MM0W   Click (1627 downloads)
MOJ-30CN1-MM0W   Click (1627 downloads)
MOU-36CN1-MM0W   Click (1627 downloads)

 

DC INVERTER SEER 20 SINGLE ZONE HEAT PUMP

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MSV1-09HRFN1-MT0W   Click (2059 downloads)   Click (1434 downloads)   Click (1473 downloads)   Click (1543 downloads)   Click (1661 downloads)
MSV1-12HRFN1-MT0W   Click (2369 downloads)   Click (1473 downloads)   Click (1408 downloads)   Click (1506 downloads)   Click (1697 downloads)
MSV1-18HRDN1-MQ0W   Click (1781 downloads)   Click (1302 downloads)   Click (1473 downloads)   Click (1537 downloads)   Click (2475 downloads)
MSV1-24HRDN1-MQ0W   Click (2080 downloads)   Click (1410 downloads)   Click (1394 downloads)   Click (1527 downloads)   Click (2321 downloads)

 

ECO-AIR SEER13 MINI-SPLIT HEAT PUMP

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
TKH09VM-E   Click (991 downloads)
TKH12VM-E   Click (1420 downloads)
TKH18VM-E   Click (1363 downloads)
TKH24VM-E   Click (1102 downloads)

 

TILI-SEER13 R410A MINI-SPLIT DUCTLESS

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
TK09VM   Click (858 downloads)
TKH09VM   Click (775 downloads)
TK12VM   Click (814 downloads)
TKH12VM   Click (865 downloads)
TK18WM   Click (831 downloads)
TKH18WM   Click (1062 downloads)
TK24WM   Click (763 downloads)
TKH24WM   Click (1077 downloads)

 

Product Submital User Manual Installation Manual Service Manual Parts List Remote Ctrl Manual
Heat Pump Water Heater   Click (2298 downloads)   Click (1951 downloads)   Click (1446 downloads)