Support

We want you to be thrilled to do business with us!

We stand behind our quality and we will do what it takes to ensure you are happy with our products and service. We treat all customers with great respect and your trust in our products and us is considered an honor.

 

WARRANTY CLAIM FORM

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Technical Documents

 

DC INVERTER SEER 15 SINGLE ZONE

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MS11D-09HRDN1-BN10W   CLICK (2163 downloads)   CLICK (2397 downloads)   CLICK (2588 downloads)   Click (4734 downloads)   Click (2524 downloads)   CLICK (2348 downloads)
MS11D-12HRDN1-BN10W   CLICK (3419 downloads)   CLICK (2397 downloads)   CLICK (2588 downloads)   Click (4734 downloads)   Click (1438 downloads)   CLICK (2348 downloads)
MS11D-18HRDN1-MN10W   CLICK (2299 downloads)   CLICK (2397 downloads)   CLICK (2588 downloads)   Click (4734 downloads)   Click (2536 downloads)    CLICK (2348 downloads)
MS11D-22HRDN1-MN10W   CLICK (2393 downloads)   CLICK (2397 downloads)   CLICK (2588 downloads)   Click (4734 downloads)   Click (1941 downloads)   CLICK (2348 downloads)
MSC-30HRDN1-MP0W    CLICK (1340 downloads)   CLICK (1520 downloads)   Click (1249 downloads)   Click (2239 downloads)   CLICK (1281 downloads)
MSC-36HRDN1-MN5W   CLICK (1824 downloads)   CLICK (1340 downloads)   CLICK (1520 downloads)   Click (1249 downloads)   Click (1887 downloads)   CLICK (1281 downloads)

 

DC INVERTER MULTI-ZONE – HIGH WALL MOUNTED

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MSV1I-09HRDN1-M   Click (3947 downloads)   Click (2290 downloads)   Click (2673 downloads)   Click (6506 downloads)   Click (3695 downloads)   Click (1706 downloads)
MSV1I-12HRDN1-M   Click (3947 downloads)   Click (2290 downloads)   Click (2673 downloads)   Click (6506 downloads)   Click (3695 downloads)   Click (1706 downloads)
MSV1I-18HRDN1-M   CLICK (1352 downloads)   Click (2290 downloads)   Click (2673 downloads)   Click (6506 downloads)   Click (1222 downloads)   Click (1706 downloads)
M20C-18HRDN1-M   Click (3947 downloads)   Click (2290 downloads)   Click (2673 downloads)   Click (6506 downloads)   Click (3695 downloads)   Click (1706 downloads)
M30C-27HRDN1-M   Click (3947 downloads)   Click (2290 downloads)   Click (2673 downloads)   Click (6506 downloads)   Click (3695 downloads)   Click (1706 downloads)
M30D-27HRDN1-M   Click (1788 downloads)
M40C-36HRDN1-M   Click (3947 downloads)   Click (2290 downloads)   Click (2673 downloads)   Click (6506 downloads)   Click (3695 downloads)   Click (1706 downloads)
M40C-36HRFN1-M   Click (2003 downloads)

 

FREE MATCH MULTI-ZONE INDOOR SYSTEMS

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
Duct
MTBU-12HRDN1-M   Click (1186 downloads)   Click (1258 downloads)   Click (1379 downloads)   Click (1651 downloads)   Click (1089 downloads)   Click (1048 downloads)
MTBU-18HRDN1-M   Click (1713 downloads)   Click (1258 downloads)   Click (1379 downloads)   Click (1651 downloads)   Click (1230 downloads)   Click (1048 downloads)
MTB-24HRFN1-M   Click (1344 downloads)   Click (1258 downloads)   Click (1379 downloads)   Click (1651 downloads)   Click (1277 downloads)   Click (1048 downloads)
MTBI-12HWDN1-M   Click (1258 downloads)   Click (1379 downloads)   Click (961 downloads)   Click (1048 downloads)
MTBI-18HWDN1-M   Click (1258 downloads)   Click (1379 downloads)   Click (893 downloads)   Click (1048 downloads)
Ceiling Cassette
MCA2U-12HRFN1-M   Click (1290 downloads)   Click (1309 downloads)   Click (1495 downloads)   Click (1651 downloads)
MCA2U-18HRFN1-M   Click (1821 downloads)   Click (1309 downloads)   Click (1495 downloads)   Click (1651 downloads)   Click (1292 downloads)
MCD-24HRFN1-M   Click (1271 downloads)   Click (1309 downloads)   Click (1495 downloads)   Click (1651 downloads)
MCA2I-12HRDN1-M   Click (1309 downloads)   Click (1495 downloads)   Click (977 downloads)
MCA2I-18HRDN1-M   Click (1309 downloads)   Click (1495 downloads)   Click (970 downloads)
Console
MFAU-12HRFN1-M   Click (1554 downloads)   Click (1016 downloads)   Click (1052 downloads)   Click (1651 downloads)

 

LIGHT COMMERCIAL SINGLE ZONE OUTDOOR UNITS

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MOC-12HFN1-MS0W   Click (1296 downloads)   Click (1651 downloads)   Click (1311 downloads)
MOF-18HFN1-MS0W   Click (1856 downloads)   Click (1651 downloads)   Click (1417 downloads)
MOU-24HFN1-M   Click (1245 downloads)   Click (1651 downloads)   Click (1952 downloads)

 

PACKEGED TERMINAL AIR CONDITIONERS & HEAT PUMP

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MWP-07AEN1-MK9   Click (1127 downloads)   Click (1084 downloads)
MWP-09AEN1-MK3   Click (1127 downloads)   Click (1272 downloads)
MWP-12AEN1-MJ5   Click (1127 downloads)   Click (1191 downloads)
MWP-15AEN1-MI6   Click (1127 downloads)   Click (1027 downloads)

 

SIDE DISCHARGE CONDENSING UNIT

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MOF-18CN1-MM0W   Click (1677 downloads)
MOG-24CN1-MM0W   Click (1677 downloads)
MOJ-30CN1-MM0W   Click (1677 downloads)
MOU-36CN1-MM0W   Click (1677 downloads)

 

DC INVERTER SEER 20 SINGLE ZONE HEAT PUMP

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
MSV1-09HRFN1-MT0W   Click (2080 downloads)   Click (1456 downloads)   Click (1496 downloads)   Click (1577 downloads)   Click (1684 downloads)
MSV1-12HRFN1-MT0W   Click (2397 downloads)   Click (1495 downloads)   Click (1427 downloads)   Click (1528 downloads)   Click (1716 downloads)
MSV1-18HRDN1-MQ0W   Click (1813 downloads)   Click (1324 downloads)   Click (1496 downloads)   Click (1557 downloads)   Click (2498 downloads)
MSV1-24HRDN1-MQ0W   Click (2111 downloads)   Click (1431 downloads)   Click (1412 downloads)   Click (1557 downloads)   Click (2340 downloads)

 

ECO-AIR SEER13 MINI-SPLIT HEAT PUMP

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
TKH09VM-E   Click (1009 downloads)
TKH12VM-E   Click (1460 downloads)
TKH18VM-E   Click (1392 downloads)
TKH24VM-E   Click (1127 downloads)

 

TILI-SEER13 R410A MINI-SPLIT DUCTLESS

Model  No. Submittal User Manual Installation Manual Service Manual Parts List Remote Control Manual
TK09VM   Click (875 downloads)
TKH09VM   Click (799 downloads)
TK12VM   Click (838 downloads)
TKH12VM   Click (896 downloads)
TK18WM   Click (849 downloads)
TKH18WM   Click (1097 downloads)
TK24WM   Click (781 downloads)
TKH24WM   Click (1090 downloads)

 

Product Submital User Manual Installation Manual Service Manual Parts List Remote Ctrl Manual
Heat Pump Water Heater   Click (2328 downloads)   Click (1976 downloads)   Click (1467 downloads)